Return policy

Overview

 At Almuftah Center, we're dedicated to your satisfaction with every purchase. If you're not completely pleased with your order or if you receive a damaged or incorrect item, we'll gladly accept your return within 14 days. Our easy return policy ensures a hassle-free experience.

 What you will need

 To ensure the best protection and eligibility for a refund, items must be returned in their original packaging, unused, along with your receipt and all paperwork, parts, and accessories.

 How to return an item?

 To initiate your return, please notify us within 14 days of receiving your order. Contact us via email at amc@almuftah.com or call us at +974 5051 6305. Our customer service team will assist you in completing the return process.

 Refunds

 Once we receive and process your return, we'll issue a refund to your original payment method, typically within 9-14 business days. The exact timeframe may vary depending on your payment method.

 Cancellation

 To ensure a smooth shopping experience, we offer order cancellation before the item is shipped. You have the flexibility to cancel your order by contacting our customer service team.

 Warranty and repairs

 For warranty-related concerns, please visit our Warranty Information page. To schedule a repair, download our application and submit a repair request. Alternatively, contact us via email at amc@almuftah.com or call us at +974 5051 6305. Our customer service team is happy to assist you.